Surveys

Results (9)

Customer Satisfaction Survey


1. How professional do you consider our company to be?

  • Extremely professional33%
  • Very professional55%
  • Moderately professional11%
  • Slightly professional0%
  • Not at all professional0%

2. How responsive is our company?

  • Extremely responsive33%
  • Very responsive55%
  • Moderately responsive11%
  • Slightly responsive0%
  • Not at all responsive0%

3. How well do the engineers at our company answer your questions?

  • Extremely well44%
  • Very well55%
  • Moderately well0%
  • Slightly well0%
  • Not at all well0%

4. How long have you been a contract client?

  • Fewer than 6 months11%
  • Between 6 months and 1 year11%
  • Between one year and 3 years33%
  • More than 3 years44%

5. What aspect of the service were you most satisfied by?

  • Quality33%
  • Installation or First Use Experience0%
  • Usage Experience22%
  • Customer Service44%

6. Do you like our company, neither like nor dislike it, or dislike it?

  • Like a great deal44%
  • Like a moderate amount33%
  • Like a little22%
  • Neither like nor dislike0%
  • Dislike a little0%
  • Dislike a moderate amount0%
  • Dislike a great deal0%

7. How likely are you to recommend our company to people you know?

  • Extremely likely44%
  • Very likely44%
  • Moderately likely11%
  • Slightly likely0%
  • Not at all likely0%

8. Thinking of similar services offered by other companies, how would you compare the service offered by our company?

  • Much Better44%
  • Somewhat Better22%
  • About the Same33%
  • Somewhat Worse0%
  • Much Worse0%
  • Don't Know0%