Surveys

Results (5)

Technical Visit Survey


1. Considering all factors, please select the response below that best describes your overall satisfaction level with our IT services

  • Very Satisfied80%
  • Satisfied20%
  • Neutral0%
  • Dissatisfied0%
  • Very Dissatisfied0%

2. How long did it take, the engineer to handle your most recent problem?

  • Less than 30 minutes 60%
  • 2 hours40%
  • 2 - 6 hours0%
  • 6 - 8 hours0%
  • More than one day0%

3. How satisfied were you with how the engineer handled your most recent problem?

  • Very Satisfied60%
  • Satisfied40%
  • Neutral0%
  • Dissatisfied0%
  • Very Dissatisfied0%

4. Which of the following traits, if any, apply to our engineer?

  • Is Helpful100%
  • Is Friendly80%
  • Is Professional100%
  • Has great knowledge20%
  • Lacks the Relevant Knowledge0%
  • Is not polite0%
  • Is unreliable0%
  • Other (please specify):0%